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Our Approach to Transformation
Category:
General
Framework of Transformation – how to maximize the value of implementation: Value = Strategy x People
Transformation only creates value when changed actions and measurable impacts result from strategic ambition. Many organizations have compelling target pictures, programs, and technologies. However, it is not always possible to embed the desired changes into decisions, collaboration, and value-adding processes. A gap in implementation arises between concept and lived practice.
The cAPPabilities Transformation Framework describes the conditions under which organizations can close this gap. It combines insights from strategy execution, organizational development, change management, learning & development, and leadership into a practical, action-oriented model.
Transformations are profound change processes within organizations. These include significant changes in strategy, business models, organization, processes, as well as leadership behavior and culture.
Value = Strategy × People is our guiding idea: the value of a transformation depends both on the quality of strategic alignment and on the implementation by the people involved. The more people effectively implement the strategy, the higher the value achieved.
It is important to consider:
There is no universally correct transformation architecture. The appropriate approach depends, among other things, on the reason, urgency, scope, history, culture, available resources, and the organization’s capacity for change.
Target images and structures provide orientation. However, how a change impacts the real system only becomes clear through action. Therefore, transformation requires hypotheses, experiments, feedback, and adjustments—not just a predetermined plan.
The starting point is a well-founded diagnosis of the organizational context. The five dimensions do not represent linear phases. They function as a dynamic system: experiences from implementation continuously feed back into alignment, structure, people, and engagement.
Our measure is not the number of measures implemented but the impact within the organization: Are new solutions being used? Are decisions, behaviors, and processes changing? And do these lead to the desired strategic, economic, or societal values?

The Transformation Framework describes the factors necessary for successful strategy implementation. For more information on the individual dimensions:
Orientation
Structure
People
Engagement